Question 1

What is your return window?

Accepted Answer

We accept returns requested within 7 days of delivery for eligible products in original condition.

Question 2

How long does a refund take?

Accepted Answer

Refunds are processed within 5 days after successful quality inspection of the returned item.

Question 3

Which shipping partners do you use in India?

Accepted Answer

We ship using Delhivery, Blue Dart, and DHL based on serviceability and delivery region.

Question 4

Do you ship internationally?

Accepted Answer

International shipping is not active yet.

Question 5

How can I reach support?

Accepted Answer

Email aniket@zoir.in during working days between 9:00 AM and 5:00 PM IST.

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